Shipping Policy

Shipping Policy

Our Shipping Policy outlines the key information you need to know about how we manage the delivery of our products. 

Platinum Shield Delivery

1.Delivery Timeline

Ready Pieces: Dispatched within 48h of payment clearance

Custom Commissions: 2-4 week crafting (complex designs require written confirmation)

Transit Standards:
├ Europe: 7-10 business days
├ Americas: 10-15 business days
├ Asia-Pacific: 8-12 business days
└ Actual delivery subject to customs inspection

2.Special Handling

Upon custom order completion, you'll receive encrypted email containing:
✓ Artwork DNA Certificate (material assay/artisan signature/crafting video)
✓ Global All-Risk Insurance Policy
✓ Customs Declaration Guide

3.All-Inclusive Coverage

✓ Shipping: Worldwide free (including remote areas)
✓ Duties: All import taxes included in price
✓ Insurance: 300% value coverage

Tracking Your Shipment

We provide tracking for all our shipments, allowing you to monitor your order easily. Once your order has shipped, you will receive a tracking link via email. This feature helps you stay informed about when your package will arrive, and it allows you to make any necessary arrangements. Because knowing your order status is important, we aim to keep you updated throughout the shipping process.