Get in touch
If you wish to send us remarks, feedback or wish to inquire a bespoken item please use the following options:
- Use the shop chat to get in contact with us anytime;
- Our WhatsApp number +44 7350260603
- or send us an email luoluo66789@gmail.com
Contact us
FAQs
Custom Orders:Non-refundable once production starts
Standard Orders:Contact usbefore shipmentvia WhatsApp/email
Reach us immediately at provided contacts!
Not Accepted:Change of mind (e.g., size/style preference)
Accepted:Craftsmanship defects (full refundwithin 30 days)
Details: [Link to Returns & Refunds Policy]
Custom Crafting:2-4 weeks (standard) | Complex designs require longer
Global Shipping:~15 days(most regions)
Shipping Fee:FREEworldwide
WhatsApp:+44 7350260603
Email:luoluo66789@gmail.com(For custom designs, contact us via above channels for personalized service)
Covers standard risks:
✓ Loss/damage in transit
✓ Customs detention (non-prohibited items)
✓ War/terrorism (with official reports)
No Replicas:We respect intellectual property
Original Designs Welcome:Share inspiration/sketches – we createyour unique piece
Our artisans blend your vision with master craftsmanship!
Expert Care Tips:
Avoid chemicals/perfume
Store separately to prevent scratches、Polish with microfiber cloth
Full guide: [Jewelry Care Manual Link]
Where can I find us
London EC4A 2DQ Blackfriars FS.113A Fleet Street 154-160 Fleet Street
Our WhatsApp number +44 7350260603or send us an email luoluo66789@gmail.com
